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Manage your account, configure the app and use the tools. You can also view the user manual of the app in help center.

You can manage your account, configure the app and use the tools. You can also view the user manual of the app in help center.

Figure 1 Me

Me

Table 1 Me

NumberNameDescription
1Account managementTap the account name to go to the Account screen.
  • View and edit personal information.
  • Change the password of the user. Tap, enter the old and the new password, and then tap OK.
  • Terminal binding: Tap, and then tap Enable/Disable to enable the function.
  • Terminal management: Tap. You can edit the information of the terminals, and delete the terminals in batches.
  • Face ID and pattern verification: You can tap Enable/Disable to enable the function.
  • Delete the account. Select to delete the account.
  • Export your account information:
    1. Select.
    2. Enter your email address, and then tap Next.
    3. Enter the verification code that received through your email.
      Use the verification code within 60 seconds of receiving it. Otherwise, the verification code will be invalid.
    4. View the exported account information in your email.
  • Exit DMSS. Tap Log Out to exit DMSS.
  • Bind to the third-party account: Tap Third-party Accounts, and then tap Bind Now next to the corresponding third-party platforms or apps. After binding successfully, you can log in to the DMSS with a third-party account.
2Account QR CodeTap QR Code to open the account QR code. You can tap Save to Album to save the QR to your phone.
3Service
  • For details on sharing devices, see Sharing Devices and Entrusting Devices in Batches.
  • For details on unbinding devices, see Unbinding Devices.
  • For details on batch entrusting, see Entrusting Devices in Batches.
    Only the countries or areas that support entrusting devices in batches display the button.
  • For details on applying for security service, see Applying for Security Services.
  • For details on transferring local device to account, see Transferring Local Device to Account.
  • For details on exporting devices, see Creating Device Cards.
4Settings
  • Phone Location: View the location of your phone. You can change the location manually.
  • Default Page: Select the default page when you start the app. You can select from Home and Alarm Control.
  • Appearance: Tap Enable/Disable to enable or disable the function of Match System Settings.
  • Play on Cellular Network: Tap Enable/Disable to enable or disable the function. When enabled, the system is always allowed to play on cellular network.
  • Hardware Decoding: Tap Enable to enable the function, and then the performance of video stream will be improved.
  • Video Duration in Message: Configure the duration of videos in alarm messages.
  • Notification Settings:
    • Tap Enable to enable the function. After being enabled, you can set the period during which the alarm notification will be pushed.
    • Tap Enable to display the notifications in the banner.
    • Alarm Audio Settings: Supports configuring the alarm audios for different alarm types.
    • Phone Call: Tap Enable to enable the function. After being enabled, if there is an incoming call while the app is running in the background, a window will appear for you to answer the call.
  • Permissions: You can get the permissions, such as location, photos and camera from your phone.
  • Clear Cache: Delete the cache.
5My FilesSnapshots and recorded videos are saved in My Files.
6Tools
  • To test the Wi-Fi status, tap Wi-Fi Test.
  • To reset the password of linked devices, tap Reset Password.
  • To test the notification pushing, tap Notification Test.
  • To configure the mobile carrier domain name, tap DNS Configuration. Enter the DNS and then tap Test.
  • Tap Upload Logs to upload the related logs.
7Help and Feedback
  • You can view the FAQ and user's manual on the app.
  • You can enter the feedback about the product. Tap Feedback, and then enter your opinions and information on products.
8About & Legal
  • View the DMSS privacy policy.
  • View the registration agreement and open source software notice.
  • View information on DMSS, including the version, user agreement and open source library information.

Related Topics

  • Home
  • Device
  • Live View

Favorites

Save channels to Favorites to find them easily, and go to the Live View screen when needed.

FAQs

Frequently asked questions about DMSS app, including login issues, device connection problems, alarm notifications, playback errors, and more troubleshooting tips.

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